Zang Spaces: Persistent Collaboration, Not Persistent Chatter

Posted by Alex Misevski on February 12, 2017

Today’s collaboration solutions come in a few versions: task-list tools, such as Asana, MeisterTask and Todo Cloud, and team collaboration tools, like Slack, Cisco Spark and Microsoft Teams. Now Zang introduces Spaces—the solution designed to make it easy for teams to meet, collaborate and track projects via one, simple interface.

Zang Spaces is ideal for organizations looking to coordinate work across teams. It offers features unavailable in individual solutions and eliminates the complexities introduced by enterprise project management platforms. Spaces is not positioned as a replacement to email either. Research conducted by Spaces developers confirmed that email is heavily relied on by users and irreplaceable as a communications tool. Instead, Spaces works beside email as a real-time task-focused add-on.

Also, users need not fear that Spaces will be a time-suck or a productivity drain. Zang “spaces” are centered on projects or tasks. As a result, progress and activity are tracked without an overwhelming glut of information. Case in point, recent stories from Guilded, Reddit and LinkedIn highlight the nearly constant interruptions introduced into the work environment by other collaboration apps.

In contrast, Spaces has the potential to enhance productivity. As a cloud-based persistent collaboration tool, Spaces ties together the different modes of interaction that occur with teams. Instead of switching back and forth among multiple interfaces, users work within a platform that integrates various communication assets, such as email, voice and video.

Zang Spaces developers looked at the day-to-day business requirements of workers who work on a team or multiple teams. They found that content was falling between the cracks as individual team members communicated across various channels. For example, phone discussions leave no record for the rest of the team about content that was shared between two team members. Even a follow-up email won’t necessarily convey all the pertinent information that was shared.

With Spaces, users create a space—whether for a team, a particular project or even a call—to link together content from multiple interactions. Instead of the amnesia that can occur between meetings, calls, text messages and the like, Spaces enables users to keep track of workflows, assigned tasks and shared documents.

Users can leverage Spaces to schedule meetings, initiate calls, escalate email threads, share screens and much more. The cloud-hosted app is always available, always online, which has become a critical advantage in comparison to organizations that are still struggling to mitigate pain points and access issues surrounding their on-premises infrastructure. What’s more, being cloud-based, Spaces comes with the inherent security provided by vendors like Zang, which echo the top-tier security principles and strict requirements of Google, Amazon and other major data center service providers.

This also means that Zang Spaces users can use their existing credentials from Google, Office 365, or Salesforce to sign in, protecting the privacy of their passwords and other authentication factors. The cloud also offers users easy access and better functionality, as well as reduces costs associated with managing on-premises infrastructure.

Although Spaces resolves the problems of bringing together multiple modes of communication around the team structure and organizes and tracks workflows, at its core, it’s a video-first collaboration tool. Within a space, team members can join a call, share screens, live chat, share content, even launch into a new Zang space and more. The material collected never goes away; users can access the space at any time to see all references, chats, shared documents, assigned tasks and everything else related to the space.

Plus, Spaces sends task reminders, calls attention to your existing spaces when you are booking a new space, provides out-of-band notifications through email, and can even provide traditional pop-up notifications to both desktop and mobile devices. Without being intrusive, Spaces keeps users in the flow of things with one or another call to action.

Zang Spaces developers kept a real-time-first focus—vs. chat-first focus—as the primary driver when creating the app. As a division of Avaya, Zang has access to some of the best communication and technology stacks in the world. It puts communication first and then wraps all the capabilities of cloud collaboration tools around it like a big bow.

The imperative in creating Spaces was to leverage behaviors that users already exude in a day-to-day business environment, which is where real-time tools offer tremendous benefits.

Zang Spaces will be offered at first by invitation-only. The people at Zang will work intimately with early Spaces adopters to garner their feedback and build out the app’s core capabilities. Zang Spaces is currently in beta. If you would like to see how easy it can be to meet, collaborate and track projects click here to sign up and get the app.

Sign Up for Zang Spaces BETA


Topics: Ideas, cPaaS, Built On Zang