Zang, Breeze and the IoT: Some Things Are Just Better Together

Posted by Alex Misevski on February 12, 2018

Peanut butter and jelly. Wine and cheese. Simon and Garfunkel. Let’s face it—some things are just better together. And with that spirit in mind, today we’re highlighting the work of Valerie Heath, who is hard at work managing and developing in Avaya’s Sandbox Labs to demonstrate what happens when you combine Zang, Breeze and the Internet of Things.

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Topics: SMS, Zang Cloud, IoT

Built on Zang: Ozonetel Delivers Integrated Contact Center Solution

Posted by Phillip Kujawa on January 26, 2018

There’s a claim floating around out there in the business world today that suggests customer experience will overtake price and product as the key brand differentiator by 2020. But here’s the reality: customer experience is not the future. It’s not even right around the corner. Customer experience is now.

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Topics: Use Cases, Built On Zang, call centers, Zang Cloud

Zang Cloud Launches New Feature for Healthcare

Posted by Alex Misevski on September 5, 2017

In healthcare today, the communications technologies being deployed at medical facilities can be as vital as stethoscopes and blood pressure machines themselves. Faster and more fluid communications empower medical personnel to provide a higher level of care, whether it should be a single PCP or manager of a large staff across multiple locations. 

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Topics: Communication Apps, Zang Cloud, Healthcare

Real Men Want A Text Messaging App—Just Take it From ManCrates

Posted by Alex Misevski on July 28, 2017

Listen up, gentlemen: it’s time to have a man-to-man about texting. No, we’re not going to ask why you still haven’t replied to your mother’s message from last Tuesday. And we’re not here to lobby you to send your significant other SMS sonnets in the middle of the afternoon.

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Topics: Use Cases, cPaaS, Zang Cloud

Congrats to Our Innovative DeveloperWeek Hackathon Winners

Posted by Alex Misevski on July 6, 2017

Last month, developers from around the world flocked to Brooklyn, New York, for DeveloperWeek 2017, one of the preeminent industry conferences and expos designed to show attendees the most innovative advances happening in development today.

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Topics: Events, cPaaS, Zang Cloud