Zang, Breeze and the IoT: Some Things Are Just Better Together

Posted by Alex Misevski on February 12, 2018

Peanut butter and jelly. Wine and cheese. Simon and Garfunkel. Let’s face it—some things are just better together. And with that spirit in mind, today we’re highlighting the work of Valerie Heath, who is hard at work managing and developing in Avaya’s Sandbox Labs to demonstrate what happens when you combine Zang, Breeze and the Internet of Things.

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Topics: SMS, Zang Cloud, IoT

SOS, SMS Service! Fake Missile Alert Throws Hawaii into Chaos

Posted by Sindi Markette on January 30, 2018

By all accounts, the morning of Saturday, January 13, was like any other for the residents inhabiting the islands that make up the state of Hawaii. But instead of waking to an alarm clock, residents received a much more distressing wakeup call.

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Topics: SMS, Alerts, Workflows

Cloud, Meet IoT: Building Workflows of the Future

Posted by Alex Misevski on January 23, 2018

At Zang, we believe in combining our favorite ingredients to create something that is more than the sum of its parts. Perhaps you’ve seen us wax poetic on this topic before in our TaCode Tuesday series, drawing a delicious equivalence between the tasty ingredients of our favorite food and the many sizzling features wrapped into one on Zang Cloud.

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Topics: SMS, IoT, Workflows

How to Improve Your Customer Experience with 2-Way SMS

Posted by Alex Misevski on January 19, 2018

Every savvy business leader today knows that customer experience must be regarded as fundamental for their organization’s success. But what about the fundamentals that build a superior customer experience?

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Topics: CX, SMS, messaging

Zang Maker Spotlight: Build A Better Customer Experience in Wait Times

Posted by Sindi Markette on December 20, 2017

At Zang, we have a special affinity for the makers of the world. The people that love to roll up their sleeves, get their hands dirty and set to work finding their own solution to the challenge at hand. That’s why we designed Zang Cloud the way we did. With a robust suite of features and intuitive design for ease of use, Zang Cloud empowers our customers to build their own applications quickly, effectively, and most importantly, to meet their own personal needs.

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Topics: CX, customer happiness, SMS