Zang Spaces: Persistent Collaboration, Not Persistent Chatter

Posted by Alex Misevski on February 12, 2017

Today’s collaboration solutions come in a few versions: task-list tools, such as Asana, MeisterTask and Todo Cloud, and team collaboration tools, like Slack, Cisco Spark and Microsoft Teams. Now Zang introduces Spaces—the solution designed to make it easy for teams to meet, collaborate and track projects via one, simple interface.

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Topics: Ideas, cPaaS, Built On Zang

Dozens of Ways to Zang

Posted by Alex Misevski on February 10, 2017

Thanks to the digital explosion, the potential for brands to engage with existing and potential customers and to provide a great customer experience is boundless. Zang is helping marketing executives leverage technology and APIs to facilitate higher-level connectivity between customers and brands by enabling advanced communication capabilities.

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Topics: Ideas, cPaaS, Built On Zang

Zang Partner Helps Call Centers Increase Customer Satisfaction: Here’s How You Can, Too

Posted by Alex Misevski on October 10, 2016
 

Zang provides a robust cloud-based communication platform for creating voice and SMS applications for computers, mobile devices, online services, or integration into the traditional phone systems. Many different industries trust Zang, including call centers, to assist them in seamlessly incorporating real-time communications into their applications while increasing customer engagement.

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Topics: Use Cases, Built On Zang, customer happiness

SAM Use Case: Killing Voicemail … and Other Zang App Development Perks

Posted by Alex Misevski on September 12, 2016
 

Perhaps you don’t know that millennials hate voicemail—or that you should care whether they do or not. On the contrary, you need to wrap your head around this contemporary reality and develop a strategy to protect your business against the potential fallout. After all, a vast number of millennials are headed to workplaces all over the world, and they despise even listening to voice messages, never mind dialing into voicemail, punching in a PIN, getting out pen and paper to record messages, and then responding to them in kind.

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Topics: Communication Apps, Use Cases, Built On Zang

The Zang Forget Me Not Service is Back for Father’s Day!

Posted by Christina Knittle on June 15, 2016

Father’s Day is on Sunday, and if you’re like me, your dad is many time zones away. So you’ll need to send him something or call him for his special day. Or better yet, both. While you ponder between sending a new coffee mug, keychain or summer sausage sampler, consider also sending him a pre-recorded voicemail through the free Zang Forget Me Not service. It’s the very same service Zang launched for Mother’s Day, and we’re doing it again for Father’s Day. And because you can designate the time for your message to be delivered, it’s great for service men and women overseas who would like to send dad a message back home as well as for fathers who are overseas to receive messages from back home.

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Topics: Ideas, cPaaS, Built On Zang