Built on Zang: Ozonetel Delivers Integrated Contact Center Solution

Posted by Phillip Kujawa on January 26, 2018

There’s a claim floating around out there in the business world today that suggests customer experience will overtake price and product as the key brand differentiator by 2020. But here’s the reality: customer experience is not the future. It’s not even right around the corner. Customer experience is now.

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Topics: Use Cases, Built On Zang, call centers, Zang Cloud

TaCode Tuesday: Spice It Up with SIP Registration

Posted by Jeff Hodson on November 14, 2017

The ingenious cooks in the kitchen at Zang have done it again, fellow fanatics of all things hard-shelled and smothered in salsa. That’s right—it’s time for another rendition of TaCode Tuesday, delivered just in time to satiate your ever-persistent appetite.

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Topics: TaCode Tuesday, cPaaS, Built On Zang, SIP

TaCode Tuesday: Say it with MMS

Posted by Jeff Hodson on November 7, 2017

Welcome back, taco lovers, for another delicious edition of TaCode Tuesday. We know Monday was rough, and Friday is still so far away, so we’re here to set your mind at ease the only way we know how—by plating up another sizzling serving of code for all you hungry developers out there.

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Topics: TaCode Tuesday, Built On Zang, messaging

Collaboration Tools for Every Monster in Your Meeting

Posted by Alex Misevski on October 30, 2017

Several days before Halloween, the email comes in. It’s from your boss, addressed to your whole department. To your fright, your team has been selected to plan the upcoming Halloween party. You’ll need decorations, a healthy smattering of candy selections and of course, a proper guideline for the company’s costume contest.

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Topics: Built On Zang, collaboration, Zang Spaces

Building a Predictive Maintenance App with Google IoT Core

Posted by Alex Vlahopoulos on October 19, 2017

The Internet of Things is seeping into just about every type of business today, but in the automotive industry, connected technology integration is accelerating faster than a Ferrari on Route 66. According to a 2017 Research and Markets report, the connected car market is poised to grow at a CAGR of 35.54 percent from 2017 through 2022.

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Topics: Built On Zang, SMS, IoT, Google