Start Building to Communicate Better Using Zang APIs and CPaaS

Posted by Alex Mackie on August 18, 2017

As you are probably aware, many consumers these days prefer not to get on the phone with a business, and email open rates typically hover around just 30%. When a business lacks the ability to communicate efficiently with their consumers, it can turn into disgruntled customers and poor online reviews that can severely impact the bottom line. That’s why businesses are turning to Zang.

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Topics: cPaaS, app development, customer happiness

TaCode Tuesday: Better Communication with Customers in your SMS App

Posted by Daaron Dwyer on August 15, 2017

Happy TaCODE Tuesday! It’s that time once again to share free snippets of code to create your own text and voice apps, accompanied by some taco humor. Today we assemble the correct ingredients to build a two-way SMS app that you can use in your business to communicate more effectively with your customers. And the special sauce? Not a single written line of code required, just simply drag and drop the actions you want to implement with DragToCode.

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Topics: TaCode Tuesday, app development, SMS

Real Men Want A Text Messaging App—Just Take it From ManCrates

Posted by Alex Misevski on July 28, 2017

Listen up, gentlemen: it’s time to have a man-to-man about texting. No, we’re not going to ask why you still haven’t replied to your mother’s message from last Tuesday. And we’re not here to lobby you to send your significant other SMS sonnets in the middle of the afternoon.

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Topics: Use Cases, cPaaS, Zang Cloud

Frost & Sullivan Recognizes Zang with 2017 New Product Innovation Award

Posted by Alex Misevski on July 26, 2017

Though Zang only appeared on the communications market as an Avaya company in 2016, the company has already made great strides in redefining the industry as an innovation leader dedicated to helping companies create better customer experiences. Now, just one year later, Frost & Sullivan has recognized Zang as a New Product Innovation Leader in the North American cloud-based communications market.

 

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Topics: cPaaS, awards, disruptive tech

The Three Biggest Challenges to Your Application Development Project

Posted by Alex Misevski on July 17, 2017

When it comes to developing and deploying new applications, timing is everything. Your team has to fire on all cylinders to ensure that projects launch in conjunction with marketing pushes, product launches and other organizational initiatives to achieve optimal results. And in today’s complex and competitive market, it isn’t enough to simply hit your deadlines. You’ve got to hit them faster than the competition, and you’ve got to make sure that it’s done right the first time.

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Topics: cPaaS, app development, collaboration

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