Sindi Markette

Communication makes our lives better. I'm on a mission to bring better communications into the interactions between businesses and their customers.
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Recent Posts

SOS, SMS Service! Fake Missile Alert Throws Hawaii into Chaos

Posted by Sindi Markette on January 30, 2018

By all accounts, the morning of Saturday, January 13, was like any other for the residents inhabiting the islands that make up the state of Hawaii. But instead of waking to an alarm clock, residents received a much more distressing wakeup call.

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Topics: SMS, Alerts, Workflows

Zang Maker Spotlight: Build A Better Customer Experience in Wait Times

Posted by Sindi Markette on December 20, 2017

At Zang, we have a special affinity for the makers of the world. The people that love to roll up their sleeves, get their hands dirty and set to work finding their own solution to the challenge at hand. That’s why we designed Zang Cloud the way we did. With a robust suite of features and intuitive design for ease of use, Zang Cloud empowers our customers to build their own applications quickly, effectively, and most importantly, to meet their own personal needs.

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Topics: CX, customer happiness, SMS

Schedule Holiday Messages from the North Pole to Your Loved Ones

Posted by Sindi Markette on December 23, 2016

Zang Forget Me Not Service Celebrity Santa Edition

Our Forget Me Not service is back for the holidays! This time around it's the Santa Edition that allows you to record and send a voice message to children or friends from Santa or one of his helpers. Your little ones who are anxiously awaiting Santa’s visit will be so excited to hear an update on his status. Your friends will smile at the holiday fun of receiving a voice message from the North Pole.

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Topics: Ideas, cPaaS, messaging

Zang GM Presents the Latest Avaya Innovative Communications at 2016 Tech Forum in Ireland

Posted by Sindi Markette on June 20, 2016

The Zang platform is all about communication-enabling a process to get a desired outcome. So explained Zang, Inc. General Manager Mohammad Nezarati in May at Avaya’s Technology Forum 2016 in Dublin, Ireland. In case you missed it, Nezarati addressed assembled guests to review not only Avaya’s unified client strategy but to share information on the company’s new groundbreaking all-in-one cloud communication solution for businesses: Zang.

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Topics: Communication Apps, Ideas, cPaaS

ZANG IT! And Other Awesomely Simple Communication Ideas at Avaya Engage 2016

Posted by Sindi Markette on June 6, 2016

The 2016 International Avaya Users Group (IAUG) Summit, “Avaya Engage,” is this week in Orlando, Florida. Communications technology professionals from around the world will join together to learn from each other and catch up on the latest industry news and announcements. Avaya’s newest division, Zang Inc., will be there (in the Avaya Booth) to showcase its 100 percent cloud communications platform that makes it easy for anyone to build communication apps. Zang customer and Avaya developer partner Mutare Inc. will also be in attendance (Booth 135), not only to participate in the Zang session but to announce its own innovative new product, SAM, or Smart Assist by Mutare.

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Topics: IAUG, Use Cases, Built On Zang