Global consumer demand for mobile applications dramatically increased from 400 million to 1.8 billion in just a matter of eight years. The landscape has radically changed since the first smart phone, equipped with only a calculator, world clock, calendar, and contact book, was introduced by IBM in 1993. Now, customers spend 90 percent of their digital time using mobile apps and only 10 percent browsing websites. An average user also downloads about nine applications per month and are satisfied with them only 55 percent of the time.
Today’s collaboration solutions come in a few versions: task-list tools, such as Asana, MeisterTask and Todo Cloud, and team collaboration tools, like Slack, Cisco Spark and Microsoft Teams. Now Zang introduces Spaces—the solution designed to make it easy for teams to meet, collaborate and track projects via one, simple interface.
Thanks to the digital explosion, the potential for brands to engage with existing and potential customers and to provide a great customer experience is boundless. Zang is helping marketing executives leverage technology and APIs to facilitate higher-level connectivity between customers and brands by enabling advanced communication capabilities.
Back in the day, patients were reminded about their medical appointments with postcards send through the mail. However, the postcard method was too slow, and the reminders often got trashed with the rest of the junk mail. After some decades, the use of phone calls become common. Unfortunately, phone calls are obstructive, usually untimely and, worse still, many people ignore unfamiliar numbers.
Google finally opened its Cloud Speech API to the public, allowing third-party developers to convert audio-to-text within their own applications. Since March 2016, the web giant has provided access to the limited preview version through its developer website. Although it’s still in beta, Google’s speech recognition technology promises to offer developers an improved experience that’s better than current speech recognition providers.